Grace Lutheran - Customer Feedback
School – Grace Lutheran College QLD

1500 Students from Year 7 to Year 12
DVC System installed August 2008 approx
 
Customers Requirements
Grace Lutheran College had been using Video Commander since the 1980s but found that they needed to investigate digital video delivery solutions in order to meet the growing needs of teachers and students.
 
The Solution
Install DVC – This has enabled the school to continue to build their video and content resource library (mostly for free) while providing a technology backbone that can evolve with their growing needs.
 
Customer Feedback
“In the early 1980’s we made the decision to install and use the Video Commander System. This system was always reliable and the support easily accessible.   As the nature of teaching changed coupled with the rapid advances in technology it soon became clear we needed to investigate the next step of investing in a digital system that would meet the needs of teachers, students, as well as provide effective curriculum delivery. Because of our long standing relationship with Command we had no hesitation in choosing DVC when, in late 2008, the time came to make the move to a digital system. We are at the present time running the DVC in conjunction with the Commander Analogue System.
 
From an administration perspective we have found the DVC system easy to set-up and use, additionally the level of support has been outstanding. The extent of the content supplied was quite large and although the sorting and cataloguing of this content is a huge job, the content provided a wealth of digitally available material in a relatively short time. The Electronic Program Guide is a great benefit as it allows easy recording of programs we require at the click of the mouse. The ability to pre-program for future dates is a significant advantage and also a good time saver. While the Automatic Recording Function, with its Title and Keyword search function, makes the finding of suitable programs a breeze. We have also found that the digitalization of our current ‘free-to-air’ items is quick and streamlined, allowing us to quickly add required programs with short notice, and the in-built editor is marvelous.
 
Currently we only use the DVC system to deliver to the classrooms the digital content we have stored on our main server in the Library, with the view to expanding the use of the DVC System by incorporating further modules in the near future. As we continue to roll out the program across the school, the teachers are finding it easy to use and are excited at the prospect of learning to use the more advances functions as they become available.”